New schedule for USD and EUR payments processing
In order to provide the best possible service for our growing number of customers in the US and around the world, we are extending the working hours of Bitstamp's Payments Department as of today, 2 December 2019.
The new schedule for processing USD and EUR transactions will be as follows:
USD deposits will be processed on business days from 7:00-22:00 UTC
USD withdrawals will be processed on business days from 7:00-19:30 UTC
Transactions on the SEN network will be processed 24/7 through the API
Transactions on the SigNet network will be processed on business days between 7:00-22:00 UTC
EUR deposits will be processed on business days from 7:00-18:00 UTC
EUR withdrawals will be processed on business days from 7:00-12:00 UTC
Any transactions submitted outside these hours will be processed as soon as possible on the next business day.
Thank you for your continued support as we strive to improve our services further.