New form simplifies KYC procedure

As one of the longest standing digital currency exchanges in the world and one of the few fiat to crypto exchanges, Bitstamp has consistently led the way in pioneering regulation and oversight in the industry, since its establishment in 2011.

We have always taken a prudent and cautious approach to securing our customers’ funds, driven by our desire to provide a robust and secure trading environment. That is why we implemented KYC (Know Your Customer) procedures very soon after our inception.

We are currently examining our processes with the goal of making Bitstamp more user friendly. With this goal in mind, we have created a new KYC form, which will make the process simpler and less time consuming for our users.

We politely ask all of our customers to take a few minutes of your time and fill in the new form here.

Please fill in this questionnaire, even if you already completed a KYC form in the past, as this is a new system, utilizing a different (and simpler) approach.

Providing us with this information may speed up processing of your transactions, so complete the form as soon as you can, to ensure you have the best and fastest experience on Bitstamp. Please make sure your replies are as accurate as possible, to avoid any unnecessary follow ups on the submitted information, as this is important to the security and regulation of our platform. In some cases, our support team may reach out to you after you have completed the form, if additional clarification is needed.

Only customers with personal accounts need to fill out this form, it is not necessary for corporate accounts.

Why Bitstamp needs your information
Bitstamp is not just a crypto, but also a fiat exchange. As such, we adhere to best market practices and regulatory expectations.

We take the security of our platform very seriously, as we believe that is the best way to serve our users in the long-term. It may be a bit frustrating to fill in KYC forms now, but it will only take a few minutes and will help us serve you better in the long-term.

Acting in a responsible way is not always the simplest path, but we believe it is necessary to create a reliable long-term presence on the crypto market. Nevertheless, we are constantly looking for ways to make our platform more user-friendly.

Thank you for helping us serve you better, by filling in our new form. We are working hard to make your Bitstamp experience the best it can be.

Sincerely,
The Bitstamp team