USD bank account change on August 4

UPDATE: USD deposits are currently unavailable and should be available again early next week. If you deposit USD before that, the transfer will be returned, which may result in additional banking costs. Withdrawals should work normally, however a short delay may occur. Deposits and withdrawals of all other currencies are being processed normally.

Dear customers,

as part of an ongoing effort to optimize our internal processes, Bitstamp will switch to a different payment service provider for USD deposits and withdrawals.

The switch will take place on August 4, 2018. Minor delays are possible while we implement the changes to our platform.

Because of this switch, Bitstamp’s bank account details for USD deposits and withdrawals will change.

Please carefully check you are using the right bank account information before making any USD deposits at Bitstamp. All USD deposits sent to our old bank account after August 3 will be automatically returned, which may incur extra fees from your bank.

All of this only applies to USD deposits and withdrawals. All other services will continue working with no change whatsoever. All other currency transfers will still use the same bank account and deposit information as before.

The updated bank account information for USD transfers will be provided on our deposit page. We will also let you know via email and post a news update once this process is complete.

We ask for your patience if you run into any delays. Thank you for your continued support.

Best,
The Bitstamp Team