Bitstamp status update
Dear Bitstamp clients,
Bitcoin`s staggering growth continues!
Unfortunately, to our mutual displeasure, this growth and other issues have caused problems for some of our customers. These issues include recent problems with our banking software which caused a large backlog of transfers which in turn increased the manual checking that was required by support agents. Additional networking issues also magnified the work required. Altogether our need for additional support agents and hardware has increased dramatically.
Bitstamp works hard to provide the excellent service and in response to these problems, we have upgraded our hardware infrastructure and hired four new support agents. This brings our total employee count to seventeen.
Further, in anticipation of Bitcoin`s continued growth, Bitstamp is hiring more staff members and further improving our hardware infrastructure.
Thank you for your understanding and loyalty.
Best regards,
The Bitstamp team
Bitcoin`s staggering growth continues!
Unfortunately, to our mutual displeasure, this growth and other issues have caused problems for some of our customers. These issues include recent problems with our banking software which caused a large backlog of transfers which in turn increased the manual checking that was required by support agents. Additional networking issues also magnified the work required. Altogether our need for additional support agents and hardware has increased dramatically.
Bitstamp works hard to provide the excellent service and in response to these problems, we have upgraded our hardware infrastructure and hired four new support agents. This brings our total employee count to seventeen.
Further, in anticipation of Bitcoin`s continued growth, Bitstamp is hiring more staff members and further improving our hardware infrastructure.
Thank you for your understanding and loyalty.
Best regards,
The Bitstamp team