How you can help us speed up our processes
Dear Bitstamp customers, As you know, there is much work to do to overcome the delays we are experiencing, and our CEO, Nejc Kodrič, has outlined the urgent measures we are taking. But we need...
Be alert for cryptocurrency scams
Dear customers, With increased interest in cryptocurrencies comes an unfortunate downside; a growing number of scam artists are looking to take advantage by stealing your account information. In...
A message from Bitstamp CEO Nejc Kodrič
Our data confirms what was beyond even our most optimistic forecasts for customer growth in the past year. Under normal circumstances this would be cause for celebration, but we are certainly far...
Update: High Demand
Newspaper headlines around the world tell the same story. The massive increase in digital currency trading shows no sign of slowing down, and the industry is working very hard to keep pace with...
BANK HOLIDAYS: 25 - 26 December 2017 and 1 - 2 January 2018
Dear customers, Due to the upcoming public holidays on Monday, 25 December 2017, Tuesday, 26 December 2017, Monday, 1 January 2018 and Tuesday, 2 January 2018, Bitstamp's bank payments clearing...
ETH withdrawal delays
Dear customers of Bitstamp Ltd, Please be advised that ETH withdrawals are currently delayed on our platform due to network congestion. Our system is based on smart contracts, which means that...
FREE BITCOIN CASH TRADING – FOR A LIMITED TIME ONLY!
Full trading support for Bitcoin Cash is now available at Bitstamp Ltd. To get things off to the best possible start, we have also included some incentives to help our customers get up and...
Bitcoin Cash Trading
Dear customers of Bitstamp Ltd, As promised, we will be commencing with Bitcoin Cash (BCH) trading, tomorrow, 5 December. Trading, deposits and withdrawals will start at 11.00 am (UTC), and the...
Working Hard to Keep Pace with Demand
Dear customers, As you are no doubt aware, it’s been an exciting few months for bitcoin and digital currencies in general. During the period from January to November, overall trading volumes at...
Black Friday: Bitcoin is the biggest deal
We thought you might be wondering where to get the best Black Friday deal. There are some really great discounts flying around today. But while -50% is a great deal, +967% is much better. That’s...